• Services Offered
• Service Area
• Methods of Payment
• Referral Discount
• Technical Support
• Personalized Instruction
• Prepayment Plan
• Remote Technical Support

Services Offered

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Service Area

Paradigm Concepts LLC works within a 30 mile radius of our office in Beaverton, Oregon (see Service Area Map). There is a mileage surcharge of $1.00 per mile one way.

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Methods of Payment

• Cash
• Personal or Business Check
• Credit Cards (Visa, MasterCard, Discover, and American Express) through PayPal services

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20% Discount for Referrals

Refer a new customer by signing your name to the back of our business card and giving it to the new customer. When they show that card, they will get a 20% discount on labor charges, and on your next visit (within 1 year of the referral), you will get a 20% discount on labor charges as thanks for the referral.

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Technical Support

$60.00 per hour, billed by the half-hour with a one hour minimum, plus mileage surcharge.

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Personalized Instruction

$60.00 per hour, billed by the half-hour with a one hour minimum, plus mileage surcharge. Maximum class size of 6.

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Prepayment Plan

• Prepaid plans from 2 to 10 hours - 10% off standard Technical Support prices.

We have prepaid maintenance plans for your computer systems, peripherals and networking components. Plans start at 2 hours with 10% off standard Technical Support rates. The standard mileage surcharge applies per visit.

Just call or email us and we'll customize a plan for you.

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Remote Technical Support

$60.00 per hour, billed by the quarter hour. You must have a broadband connection to the internet. You must also download, install, and run the secure remote access program called CrossLoop to initiate the session.

Please call us before starting your session in CrossLoop for further instructions.

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